{"id":71336,"date":"2023-04-11T11:08:06","date_gmt":"2023-04-11T15:08:06","guid":{"rendered":"https:\/\/hitconsultant.net\/?p=71336"},"modified":"2023-04-10T11:37:06","modified_gmt":"2023-04-10T15:37:06","slug":"audio-only-telehealth-remains-common-at-safety-net-clinics","status":"publish","type":"post","link":"https:\/\/hitconsultant.net\/2023\/04\/11\/audio-only-telehealth-remains-common-at-safety-net-clinics\/","title":{"rendered":"Audio-Only Telehealth Remains Common at Safety Net Clinics, Study Finds"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"1500\" height=\"1000\" src=\"https:\/\/hitconsultant.net\/wp-content\/uploads\/2023\/04\/Telehealth-Audio-Only-1500x1000.jpg\" alt=\"Audio-Only Telehealth Remains Common at Safety Net Clinics, Study Finds\" class=\"wp-image-71337\" srcset=\"https:\/\/hitconsultant.net\/wp-content\/uploads\/2023\/04\/Telehealth-Audio-Only-1500x1000.jpg 1500w, https:\/\/hitconsultant.net\/wp-content\/uploads\/2023\/04\/Telehealth-Audio-Only-300x200.jpg 300w, https:\/\/hitconsultant.net\/wp-content\/uploads\/2023\/04\/Telehealth-Audio-Only-290x193.jpg 290w, https:\/\/hitconsultant.net\/wp-content\/uploads\/2023\/04\/Telehealth-Audio-Only-768x512.jpg 768w, https:\/\/hitconsultant.net\/wp-content\/uploads\/2023\/04\/Telehealth-Audio-Only-1536x1024.jpg 1536w, https:\/\/hitconsultant.net\/wp-content\/uploads\/2023\/04\/Telehealth-Audio-Only-2048x1365.jpg 2048w\" sizes=\"(max-width: 1500px) 100vw, 1500px\" \/><\/figure>\n\n\n\n<p><strong>What You Should Know:<\/strong><\/p>\n\n\n\n<p>Audio-only <a href=\"https:\/\/hitconsultant.net\/category\/technology\/telehealth-2\/\">telehealth<\/a> visits for both primary care and mental health services remained common at safety net clinics in California since the start of the <a href=\"https:\/\/hitconsultant.net\/tag\/coronavirus-covid-19\/\">COVID-19<\/a> pandemic,&nbsp;according to a new <a href=\"https:\/\/www.rand.org\/\">RAND Corporation study<\/a>.<\/p>\n\n\n\n<p>The RAND study published in the Journal of the American Medical Association found that in August 2022 audio-only visits still accounted for 1 in 5 primary care visits and 2 in 5 behavioral health visits among people who received care at Federally Qualified Health Centers in California.<\/p>\n\n\n\n<p>Researchers say the higher rates of audio-only telehealth in safety net settings raises questions about the quality of care and equity for low-income patients, since the effectiveness of audio-only telehealth has not been established.<\/p>\n\n\n\n<p>Key findings of the report include:<\/p>\n\n\n\n<ul><li>The number of primary care visits increased by 8.5% from February 2020 to August 2022, while the number of total behavioral visits increased 23% during the same period. The increases are likely the result of being able to widely offer telehealth services, even as the clinics lost staff members.<\/li><\/ul>\n\n\n\n<ul><li>audio-only telehealth visits for primary care services peaked in April 2020, while audio-only visits for behavioral health peaked in March 2021.<\/li><\/ul>\n\n\n\n<ul><li>Within primary care, the decline in audio-only visits from the early pandemic peak appears to coincide with the return of in-person visits rather than growth in video visits.<\/li><\/ul>\n\n\n\n<ul><li>For primary care, the proportion of in-person visits increased from 30% in April 2020 to 71% by August of 2022. &nbsp;Over the same period, audio-only visits decreased from 67% to 21%, while video visits increased from 4% to 7%.<\/li><\/ul>\n\n\n\n<ul><li>For behavioral health, the proportion of in-person visits increased from 20% in April 2020 to 37% in August 2022. During that period, audio-only visits for behavioral health care decreased from 74% to 39%, while video visits increased from 8% to 23%. &nbsp;<\/li><\/ul>\n\n\n\n<ul><li>Federally Qualified Health Centers\u2019 continued use of audio-only telehealth may be a result of the clinics and their patients not having access to the technology needed for video telehealth. In addition, since California\u2019s Medicaid program (Medi-Cal) granted permanent payment parity for audio-only visits, there are no financial incentives for the clinics to limit audio-only visits.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>What You Should Know: Audio-only telehealth visits for both primary care and mental health services remained common at safety net clinics in California since the start of the COVID-19 pandemic,&nbsp;according to a new RAND Corporation study. The RAND study published in the Journal of the American Medical Association found that in August 2022 audio-only visits <a class=\"more-posts-link\" href=\"https:\/\/hitconsultant.net\/2023\/04\/11\/audio-only-telehealth-remains-common-at-safety-net-clinics\/\">&#8230; Read More<\/a><\/p>\n","protected":false},"author":81,"featured_media":71337,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":""},"categories":[1799,957],"tags":[2280,2696,560,2442,15056,2170,2115,611],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.6 (Yoast SEO v20.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Audio-Only Telehealth Remains Common at Safety Net Clinics<\/title>\n<meta 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