{"id":2164,"date":"2011-01-21T10:00:00","date_gmt":"2011-01-21T15:00:00","guid":{"rendered":"http:\/\/www.hitconsultant.net\/2011\/01\/21\/career-spotlight-know-your-audience-2\/"},"modified":"2023-09-06T15:28:02","modified_gmt":"2023-09-06T19:28:02","slug":"career-spotlight-know-your-audience-2","status":"publish","type":"post","link":"https:\/\/hitconsultant.net\/2011\/01\/21\/career-spotlight-know-your-audience-2\/","title":{"rendered":"Career Spotlight: Know Your Audience"},"content":{"rendered":"<div class=\"separator\" style=\"clear: both; text-align: center;\"><\/div>\n<div class=\"separator\" style=\"clear: both; text-align: center;\"><a style=\"clear: left; float: left; margin-bottom: 1em; margin-right: 1em;\" href=\"http:\/\/onlinebusiness.volusion.com\/wp-content\/uploads\/2008\/08\/target-audience.jpg\"><img loading=\"lazy\" src=\"http:\/\/onlinebusiness.volusion.com\/wp-content\/uploads\/2008\/08\/target-audience.jpg\" alt=\"\" width=\"320\" height=\"240\" border=\"0\" \/><\/a><\/div>\n<div>\n<div style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; border-color: initial; border-style: initial; color: #282c33; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 12px; line-height: 16px; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 10px; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px;\">The starting point for all communication is becoming aware of the intended audience and approaching them on an appropriate level. So many times, people get themselves into difficult situations because they did not consider the audience\u2019s reaction to the message. Anyone could make a list of controversies that started as the result of an insensitive remark or one that was not well thought out. In addition to considering what the message says, as a writer (and speaker) you need to consider how the ideas are expressed.<\/div>\n<div style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; border-color: initial; border-style: initial; color: #282c33; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 12px; line-height: 16px; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 10px; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px;\">To ensure successful written communication, first think about the people who will read it. By putting yourself in their shoes, you will gain insight into what they want to know and how they want to be addressed. The Temple of Apollo at Delphi in Greece has an inscription that cautions each person to \u201cknow yourself.\u201d Improving communications encourages people to\u00a0<em style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\">know thy audience.<\/em><\/div>\n<div style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; border-color: initial; border-style: initial; color: #282c33; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 12px; line-height: 16px; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 10px; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px;\"><em style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\"><span class=\"Apple-style-span\" style=\"font-style: normal;\">Salespeople are no strangers to the concept of \u201cput yourself in the buyer\u2019s position.\u201d It means that the seller (in this case, you as writer) will consider what features and benefits to present to the person on the receiving end. Word choice and message length (think: brevity) will show your recipient how much thought and care you put into crafting your message.<\/span><\/em><\/div>\n<div style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; border-color: initial; border-style: initial; color: #282c33; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 12px; line-height: 16px; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 10px; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px;\"><\/div>\n<p><a name=\"more\"><\/a><\/p>\n<div style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 10px; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px;\"><em style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\">Audiences are composed of people, all of whom have different perceptions. These questions will yield a variety of answers, simply because perceptions differ:<\/em><\/div>\n<ul class=\"square\" style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; list-style-image: initial; list-style-position: outside; list-style-type: square; margin-bottom: 0px; margin-left: 35px; margin-right: 0px; margin-top: 0px; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px;\">\n<li style=\"background-attachment: initial; background-clip: initial; background-color: initial; background-image: none; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\"><em style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\">What is a lot of money?<\/em><\/li>\n<li style=\"background-attachment: initial; background-clip: initial; background-color: initial; background-image: none; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\"><em style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\">What is tall?<\/em><\/li>\n<li style=\"background-attachment: initial; background-clip: initial; background-color: initial; background-image: none; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\"><em style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\">What is hot?<\/em><\/li>\n<\/ul>\n<div>\n<div class=\"sectionDividerBottom smallBodyCopy articleContent\" style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-bottom-color: #cccccc; border-bottom-style: dashed; border-bottom-width: 1px; border-color: initial; border-left-width: 0px; border-right-width: 0px; border-style: initial; border-top-width: 0px; color: #282c33; font-size: 12px; line-height: 16px; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 0px; outline-color: initial; outline-style: initial; outline-width: 0px; padding-bottom: 10px; padding-left: 0px; padding-right: 0px; padding-top: 5px; vertical-align: baseline;\">\n<div style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 10px; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px;\">It\u2019s a fun exercise to ask these questions in a diverse group. Notice how responses differ, based on people\u2019s life experiences, income levels, educational backgrounds \u2014 anyone could increase this list. In fact, try asking a group to define the word \u201chit.\u201d You\u2019ll get answers that range from \u201ca Top 40 single\u201d to \u201canother card at the blackjack table\u201d and many others. The point is that by showing the audience that you thought about these factors before approaching them, you\u2019re demonstrating that you care about them. What could be a better compliment?<\/div>\n<div style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 10px; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px;\">To avoid having messages misperceived, misconstrued or misunderstood, choose language that will be understood by most (preferably all) of your recipients. Think of the individuals who comprise your audience before you communicate with them. Ask yourself:<\/div>\n<ul class=\"square\" style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; list-style-image: initial; list-style-position: outside; list-style-type: square; margin-bottom: 0px; margin-left: 35px; margin-right: 0px; margin-top: 0px; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px;\">\n<li style=\"background-attachment: initial; background-clip: initial; background-color: initial; background-image: none; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\">Who is the audience?<\/li>\n<li style=\"background-attachment: initial; background-clip: initial; background-color: initial; background-image: none; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\">Why am I writing\/presenting? What do I want my audience to know or do?<\/li>\n<li style=\"background-attachment: initial; background-clip: initial; background-color: initial; background-image: none; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\">What do they already know? What is their level of understanding?<\/li>\n<li style=\"background-attachment: initial; background-clip: initial; background-color: initial; background-image: none; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\">What is their likely attitude about the topic?<\/li>\n<li style=\"background-attachment: initial; background-clip: initial; background-color: initial; background-image: none; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\">How can I honor my audience\u2019s needs and perspectives?<\/li>\n<li style=\"background-attachment: initial; background-clip: initial; background-color: initial; background-image: none; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\">What does my audience want to achieve?<\/li>\n<li style=\"background-attachment: initial; background-clip: initial; background-color: initial; background-image: none; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\">What medium will support the message the best \u2014 e-mail, letter, memo, report, proposal, etc.?<\/li>\n<li style=\"background-attachment: initial; background-clip: initial; background-color: initial; background-image: none; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\">What format or layout will appeal to the audience and support the message?<\/li>\n<\/ul>\n<div style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 10px; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px;\">Then, as the final step before beginning to write, organize your ideas. It\u2019s a true sign of respect for your audience. Show that you are concerned for their time and attention. Plan to present the information that will make the most sense to them. Your organizational pattern may take any form (chronological, inside to outside, top to bottom, etc.). However you deliver the information, just make sure that someone new to your subject area will \u201cget it\u201d without having to strain the brain to do so. With all this in place, you\u2019re ready to put fingers to keyboard, or (how dated to say\u2026) pen to paper. Approach the task with a positive attitude, a clear purpose and straightforward organization, and you\u2019ll be on the path to achieving your goal.<\/div>\n<\/div>\n<div class=\"generalLabelSecondary authorDescription sectionDividerBottom\" style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-bottom-color: #cccccc; border-bottom-style: dashed; border-bottom-width: 1px; border-color: initial; border-left-width: 0px; border-right-width: 0px; border-style: initial; border-top-width: 0px; color: #6a6d6f; font-size: 11px; font-style: italic; line-height: 14px; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 0px; outline-color: initial; outline-style: initial; outline-width: 0px; padding-bottom: 10px; padding-left: 0px; padding-right: 0px; padding-top: 0px; vertical-align: baseline;\">\n<div style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; outline-color: initial; outline-style: initial; outline-width: 0px; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\"><a style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; color: #2370a9; font-size: 13px; outline-color: initial; outline-style: initial; outline-width: 0px; text-decoration: none; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\" href=\"mailto: rich.atkins@improvingcommunications.com;sconroy@theladders.com?subject=TheLadders%20feedback\">Dr. Richard J. Atkins<\/a>\u00a0is the founder of\u00a0<a style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; color: #2370a9; font-size: 13px; outline-color: initial; outline-style: initial; outline-width: 0px; text-decoration: none; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\" href=\"http:\/\/www.improvingcommunications.com\/\">Improving Communications<\/a>, a New York-based corporate training firm, providing classes for individuals and businesses in Business Writing, Public Speaking, Customer Service, and Leadership Development. For more information, e-mail Dr. Atkins at<a style=\"background-attachment: initial; background-clip: initial; background-color: transparent; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; border-color: initial; border-style: initial; color: #2370a9; font-size: 13px; outline-color: initial; outline-style: initial; outline-width: 0px; text-decoration: none; vertical-align: baseline; border-width: 0px; padding: 0px; margin: 0px;\" href=\"mailto: rich.atkins@improvingcommunications.com;sconroy@theladders.com?subject=TheLadders%20feedback\">rich.atkins@improvingcommunications.com<\/a>\u00a0or call 516.317.2900.<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The starting point for all communication is becoming aware of the intended audience and approaching them on an appropriate level. So many times, people get themselves into difficult situations because they did not consider the audience\u2019s reaction to the message. Anyone could make a list of controversies that started as the result of an insensitive <a class=\"more-posts-link\" href=\"https:\/\/hitconsultant.net\/2011\/01\/21\/career-spotlight-know-your-audience-2\/\">&#8230; Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":""},"categories":[1986],"tags":[1016],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.6 (Yoast SEO v20.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Career Spotlight: Know Your Audience<\/title>\n<meta name=\"description\" content=\"Career Spotlight: Know Your Audience\" \/>\n<meta name=\"robots\" content=\"index, follow, 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